Conversations

All your business conversations
in a single inbox

Manage messages from WhatsApp, Instagram and more channels from a single inbox. Reply fast, assign leads and never miss a customer.

DannBox conversations interface
The Problem

Your customers write from too many places

WhatsApp. Instagram. Email. Telegram.

Constantly switching between apps wastes time, conversations and sales opportunities.

DannBox brings all your business communication into one place.

DannBox conversations interface
Features

One channel. Many messages.
One single reply.

WhatsApp Business

Manage multi-agent conversations from a shared inbox.

Instagram & Messenger

Reply to messages and comments without leaving DannBox.

Telegram

Centralize new communication channels effortlessly.

Email

Manage commercial emails alongside your chats.

Idealista

Turn property inquiries into real opportunities.

Scheduled Messages & Quick Replies

Quick replies. Automate follow-ups and reminders.

Benefits

From visit to sales opportunity

01

Fast transfers

Pass conversations between agents effortlessly.

02

Shared chats & full history

The whole team in sync. Never lose the context of a conversation.

03

Custom statuses

Organize conversations by priority.

TEAM COLLABORATION

Your whole team working from the same place

Assign conversations, transfer chats and keep the complete history of each customer organized. Perfect for businesses that need to collaborate without losing context.

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-72% Response time
3x More productivity
99% Messages attended
Agent

Create your agent

Define the behavior, personality and instructions of your agent in minutes, with no technical knowledge required.

DannBox agents interface
HOW IT WORKS

Train your agents

OPTION 01

Define the personality

Set the name, tone of voice, and behavior instructions. Your agent will respond exactly as your business needs.

Agent personality configuration
OPTION 02

Add questions and answers

Build a knowledge base with your customers' frequently asked questions. The agent will learn to answer them naturally and accurately.

Q&A knowledge base
OPTION 03

Learn from files

Connect DannKnow and train the agent with documents, procedures, manuals, contracts, or any file from your company.

Knowledge sources interface
Unified inbox

Organize all your team's communication
in one place

Centralize WhatsApp, Instagram, Facebook Messenger, webchat and more in a single shared inbox. No tab switching, no lost messages, no disorganization.

Quick replies Labels and filters Complete history Internal notes Automatic assignment Real-time multi-agent
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FAQs

Frequently asked questions

You can connect WhatsApp Business API, Instagram DM, Facebook Messenger, webchat and more from a single panel. All channels work in the same shared inbox.

Yes. You can manually assign each conversation or configure automatic assignment rules based on channel, labels or team availability.

Yes. Create custom labels to categorize conversations by status, customer type or channel. Filters help you find what you are looking for instantly.

DannBox connects via the official WhatsApp Business API. Keep your current number and manage all conversations from the platform without losing history.

Pricing

Plans that grow with your team

Monthly Beta

STARTER

All the essentials to start managing your conversations.

per month 10€

1 user included · +3€/month per extra user

8€/month for betatesters

  • Omnichannel inbox
  • WhatsApp + Instagram DM
  • Up to 3 agents
  • 90-day history
  • Quick replies
Get started free
MOST POPULAR

TEAM

Automations and AI for growing teams.

per month 18€

1 user included · +3€/month per extra user

14€/month for betatesters

  • Everything in Starter
  • All channels
  • Unlimited agents
  • Automatic assignment
  • AI integrated
  • Advanced labels & filters
Get started free

BUSINESS

Security and scale for enterprise operations.

per month 35€

1 user included · +3€/month per extra user

28€/month for betatesters

  • Everything in Team
  • SLA and priority
  • Advanced reports
  • Own API
  • Dedicated support
  • Full customization
Contact sales